Booking Information

Holiday apartments are available for check-in after 3 p.m. on your arrival day. Check-in and key pick-up is at Restaurant Jagdhof next door: Flachauer Straße 104, A-5542 Flachau (coordinates: latitude: 47.3537615, longitude: 13.39453604).

Please vacate your room on departure day by no later than 10 a.m. This will allow us time to clean for incoming guests.

Park your vehicle in our underground garage, or on the car park outside our house. Sheltered parking for motorbikes is also available.

All of our rooms and apartments feature wood furniture and are equipped with shower /WC, TV, safe and balcony. Sales tax, electric, hot water, heating, room safe and bedclothes are included. In the Alpen Suite, electric and heating are charged extra.

For your absolute holiday comfort, our house also offers the following additional amenities:

• Wellness area in the main building at Hotel Alpenwelt
• Guest lounge
• Lobby
• Room to store luggage and change clothes
• Bike cellar
• Ski room in the cellar
• Ski-boot dryer
• Fitness room at Hotel Alpenwelt
• Washing machine & dryer
• WiFi (free)
• Children’s playroom & playground at Restaurant Jagdhof next door
• Underground parking, outdoor parking, sheltered parking for motorbikes

Our holiday apartments are non-smoking. Please only smoke outdoors.

As a guest of the Alpenfex apartments, you can choose between:

Select your preferred meal plan

A major benefit of staying at the Alpenfex apartments is our flexibility. Here with us, you don’t have to plan your meals in advance. Once you are here, decide whether you prefer breakfast-roll delivery, breakfast from the buffet, half-board or à la carte dining. You are also welcome to order meals from the à la carte restaurant and take them with you to enjoy in your own four walls.

Additional Charge – room/apartment/suite with breakfast only

• Adults: € 16.00 per person & day
• Children 13 and under: € 10.00 per person & day

Additional Charge – room/apartment/suite with half-board

• Adults: € 35.00 per person & day
• Children 13 and under: € 22.00 per person & day

Breakfast-Roll Delivery

If you wish, we will be happy to deliver fresh breakfast rolls to your apartment from the local baker.

Room with breakfast or half-board including breakfast from the buffet

Get your day off to a nutritious start with the help of our lavish breakfast buffet:

• Wide selection of sausages and cheeses
• Jams & honey
• Tea- & juice bar
• Espresso machine
• Cereal bar
• Bread, rolls & whole-grain products
• Egg dishes prepared to your wishes

Half-board with 3-course dinner selection

In the evening, we serve you a 3-course dinner with a selection of main courses as well as side salad.

À la carte at our partner restaurant

You have the option of dining à la carte at Restaurant Jagdhof. You are also welcome to take your meal with you to enjoy in your apartment.

Benefit from the ideal location of our holiday apartments in Flachau. Close by, you will find

• Town center
• Achterjet ski lift (700 m)
• Cross-country ski trail (100 m)
• Bike path (50 m)
• Bus stop (60 m)
• Supermarket (600 m)
• Après-ski pubs (700 m)

In the summer months, Flachau offers a wide range of outdoor activities. When you stay 2 nights or longer, you also receive the free Flachau Summer Card and benefit from numerous all-inclusive extras

Children’s playroom & playground next door at Restaurant Jagdhof with

• Trampoline
• Giant bouncy castle
• Climbing tower
• Go-carts
• Children’s bicycles
• Road-train rides in summer

Upon request, we are happy to provide at an additional charge (€ 5 per night) baby cots/cribs and high chairs. Your youngsters will be able to have all kinds of fun in the playroom at our partner business Restaurant Jagdhof, with its giant Softplay center and ball pit, push-cars and slides, as well as out on the playground. Restaurant Jagdhof also offers great kids’ meals.

Guests of Haus Alpenfex receive free ski and boot storage at Sport am Jet ski shop and receive a 10 % rebate on rental equipment.

We want you to feel completely comfortable and relaxed during your holiday with us in Flachau. That’s why our cleaning team will service your room daily to keep everything nice and tidy.

The nearest stop for the ski- & hiking buses is located about 60 m from our house.

You are welcome to use our washing machine and dryer for a small additional charge of € 5.

As a guest of the Alpenfex, you are welcome to enjoy glorious moments of wellness at our partner Hotel Alpenwelt (ca. 60 m away) – free of charge.

• 300 m² modern world of wellness
• Finnish sauna (90°C)
• Softsauna (60°C)
• Tepidarium (40°C)
• Infrared cabin (50°C)
• Steam bath
• Spa showers
• Quiet room
• Own sauna bar

Pets are allowed here with us. For each pet we charge € 15 per day, food not included.

All of our apartments are equipped with free WiFi.

The local tourism tax is not included in our prices and is € 3.00 per night and person ages 15 and up.

Depends on the size of your apartment or suite.

In order to guarantee your booking, we request a deposit (the precise amount of which we will provide in timely fashion). Please transfer the deposit to our bank account.

• IBAN: AT42 2040 4094 0717 0657
• BIC: SBGSAT2S

The remaining amount due should be paid in cash once you are here.

A booking is also a purchase contract. In the event of cancellation, delayed arrival or premature departure, you will incur cancellation fees. For this reason, we recommend purchasing cancellation insurance, such as is offered by Europäische Reiseversicherung.

Cancellations are handled in accordance with Austrian Hotel Contracting Guidelines.

All prices are in euro. Not liable for errors or inaccuracies. Subject to change.